Return Policy

**Return and Refund Policy**

At [Your Company Name], we are committed to providing our customers with the highest quality products and service. If you are not completely satisfied with your purchase, we are here to help. Please review our Return and Refund Policy below for details.

**Returns**

1. **Eligibility:** To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. **Time Frame:** You have [X] days from the date of purchase to request a return. After this period, we cannot offer a refund or exchange.

3. **Process:** To initiate a return, please contact our customer service team at [your email address] with your order number and reason for the return. We will provide you with further instructions and a return shipping label if applicable.

4. **Shipping Costs:** You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

**Refunds**

1. **Inspection:** Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

2. **Processing:** If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

3. **Late or Missing Refunds:** If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [your email address].

**Exchanges**

1. **Eligibility:** We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [your email address] and send your item to: [your address].

**Non-Returnable Items**

1. **Personalized Items:** Items that have been personalized or customized cannot be returned or refunded.
2. **Perishable Goods:** Food, flowers, newspapers, or magazines cannot be returned.

**Contact Us**

If you have any questions about our Return and Refund Policy, please contact us at [your email address].